This article explains what happens to the Cost Submission if there is a specification change to the product after the submission has been made.
There are three types of specification change that can occur on Atelier after a Cost Submission is made:
- Direct change to the declared specification in the Cost Submission by the Vendor of Record
- Change to the underlying specification of the product by the Vendor of Record
Any of these changes will cause the Cost Submission to enter a withdrawn state. The vendor now needs to resubmit for approval. During the withdrawn state the retailer cannot see any data:
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1. Direct change to the declared specification in the Cost Submission by the Vendor of Record
This type of change can only be made after first withdrawing the Cost Submission:
Use this method to change a declared pendant chain or finding specification or cost, apply a discount, or change an automation setting.
2. Change to the underlying specification of the product by the Vendor of Record
This type of change can be made at any time to the sample in your showroom, and will automatically cause the Cost Submission to be withdrawn.
The sample in your showroom is not customer specific (it can be sold to many customers) whereas the Cost Submission is customer-specific.
⚠️ Warning: accidental withdrawal
The underlying sample can be accessed by any member of your sales team. It is often the case that salesperson A servicing customer company X may make changes to Sample123, without realising that salesperson B servicing customer Z has a Cost Submission with customer Z, causing it to be withdrawn.
Ensure your sales team is sufficiently trained before giving them unsupervised access to your Showroom. Reach out to your account manager for a dedicated Salesperson Academy course we offer free of charge to your sales team.
3. Change to the underlying specification of the product by the root factory
This type of change can be made at any time to the sample in the root factory's ERP and/or Showroom, which will automatically cause the associated product's Bill of Materials in your company's Showroom to change, which in turn will automatically cause the Cost Submission submitted with your retailer to be withdrawn.
Check your notifications which will alert you to the change caused by your factory, and you can see the same details in the Activity Log inside your Cost Submission. Check you are happy with the change and resubmit in order to minimise any disruption to purchase orders for you and your customer.